Forever Linked Academy

Acceptable Use Policy

Forever Linked Academy — Acceptable Use Policy

Version: 1.0 (draft for legal review) Effective date: [Insert publication date — set on lawyer sign-off] Last updated: 16 May 2026 Status: DRAFT — not legally binding until reviewed by counsel and published at foreverlinkedacademy.com/acceptable-use

About this draft. This Acceptable Use Policy ("AUP") supplements §12 of the Terms of Service. The Terms of Service govern in the event of any inconsistency. This document exists to set out, in concrete terms, what each FLA member can and cannot do with the platform, so that we can take enforcement action quickly and predictably when the line is crossed.

1. Who this policy is from and who it applies to

This AUP is given by Oskr Pty Ltd (ABN 77 667 176 516), trading as Forever Linked Permanent Jewellery, in respect of the Forever Linked Academy ("FLA") platform.

It applies to every person who creates an FLA account or otherwise uses the platform, regardless of subscription tier (Spark, Flame, Blaze, Inferno) or certification status (Foundation, Practitioner, Master, or none).

It applies in addition to:

the Terms of Service, especially §12 (Acceptable use), §4 (Your account), and §13 (Intellectual property)
the Privacy Policy
the FLA Code of Conduct (for certified artists, at foreverlinkedacademy.com/code-of-conduct)

2. Your account is yours, and only yours

Your FLA subscription gives you, personally, a licence to access FLA content for your own study and use. It is not transferable and it is not shareable.

You agree:

not to share your password, magic link, or session cookie with any other person
not to give any other person access to your account, including by displaying your screen during a paid event, course, or training session
not to log in to FLA from a shared kiosk or training device on behalf of another person
not to register more than one personal account, except where we have expressly enabled multiple accounts for a business
to enable multi-factor authentication where your tier requires it (Practitioner, Master, and all reviewer accounts)
to notify us at security@foreverlinkedacademy.com immediately if you suspect your account has been accessed without your authorisation

If you operate a permanent jewellery business and want to give team members access to FLA, please contact us at support@foreverlinkedacademy.com to discuss appropriate seat-based or team plan arrangements. Logging in as another person, or letting another person log in as you, is a breach of this AUP and may result in suspension of your account.

3. Course content is for your own learning

The training modules, written guides, quizzes, assessment rubrics, certificate templates, badges, downloadable resources, and the design of the public verification register are owned by FLA or its licensors and are protected by copyright, trade mark, and other intellectual property laws (see Terms of Service §13).

You agree not to:

download, copy, screen-record, photograph, or otherwise reproduce FLA course content beyond the personal-study tools we provide in the platform
share, post, upload, mirror, or distribute FLA content — in whole or in part — to any other person, platform, social media account, file-sharing service, AI training corpus, or course library
sell, sublicense, rent, lease, or otherwise commercialise FLA content
create derivative works (for example, your own "Master class in permanent jewellery" course) using FLA content
reuse FLA assessment prompts, rubrics, or quiz questions for any purpose other than your own assessment with FLA
remove or alter any copyright notice, watermark, or other proprietary marking

A licence to display the digital badge that comes with your certification is set out in Terms of Service §6.4 and is separate from the limits above.

4. No automated access, scraping, or platform interference

You agree not to:

use any automated system, bot, crawler, scraper, or AI agent to access FLA, except for legitimate web crawlers operating within the terms of robots.txt and within ordinary rate limits
bulk-export, mirror, or systematically index any part of the FLA platform — including the training library, the AI assistant chat history, the community, the events calendar, the content library, or the public verification register
circumvent or attempt to circumvent any rate limit, paywall, gating logic, video heartbeat, quiz cooldown, or assessment integrity control
reverse engineer, decompile, disassemble, or attempt to extract the source code of the platform, except to the extent that mandatory law (for example, the Copyright Act 1968 (Cth) decompilation defence) allows you to do so for interoperability purposes after notice to us
introduce malware, viruses, ransomware, or any code designed to interfere with the platform or with other users
attempt to gain unauthorised access to any FLA account, system, server, network, or data
perform any security testing, vulnerability scanning, or denial-of-service activity against FLA without our prior written authorisation. Responsible-disclosure reports are welcome at security@foreverlinkedacademy.com

The public verification register is deliberately public so that consumers can verify an artist's credentials. It is not a directory we license for bulk reuse. We rate-limit it and we will block access from any source we detect bulk-extracting it.

5. Conduct in the community, AI assistant, and direct messages

FLA includes community features — discussions, comments, reactions, direct messages, event RSVPs, and challenge submissions — and an AI assistant.

You agree not to:

post or send content that is unlawful, defamatory, harassing, abusive, discriminatory, hateful, threatening, or invasive of another person's privacy
post or send sexually explicit material, content harmful to minors, or content depicting graphic violence
impersonate any other person — including any FLA-certified artist, FLA reviewer, FLA staff member, or any third-party brand, supplier, or regulator
use FLA to send unsolicited commercial messages, recruit users away from FLA to a competing platform, or harvest other users' contact details
post content you do not have the right to post (for example, copyrighted material owned by someone else)
use the AI assistant to generate content that would breach this AUP if you posted it yourself
post content designed to manipulate certification reviewers (for example, to influence an assessment outcome before it is finalised)

We may remove any content that breaches this AUP and we may suspend any account that posts repeatedly or seriously breaches it.

6. Honest representation of the credential

If you hold an FLA certification or display an FLA badge, you agree to represent it honestly. In particular, you agree not to:

represent yourself as holding a higher certification tier than the one you currently hold
continue to display a certification badge or claim after your certification has lapsed, been suspended, or been revoked
represent FLA certification as a government qualification, an Australian Qualifications Framework (AQF) qualification, or as conferring legal authority that it does not confer

Honest credential representation is also a matter for the Code of Conduct procedure described in Terms of Service §11.

7. Reporting a breach

If you become aware of a breach of this AUP by another user — for example, a publicly posted FLA module video, an account being shared across a team, or a scraping bot — please report it to support@foreverlinkedacademy.com with as much detail as you can provide.

For suspected security vulnerabilities, please report responsibly to security@foreverlinkedacademy.com. Do not test the vulnerability against other users' accounts or data.

For Code of Conduct concerns about a certified artist's professional conduct, use the dedicated procedure described at foreverlinkedacademy.com/code-of-conduct.

8. How we enforce this policy

When we believe this AUP has been breached, we may take any of the following actions — proportionate to the seriousness and frequency of the breach:

Warning. A written notice that an action breaches the AUP, with a request to stop.
Content removal. Removal of specific content from the community or other surfaces.
Feature restriction. Temporary loss of access to specific features (for example, posting in the community, using the AI assistant, or the public register listing).
Account suspension. Temporary loss of access to your account, with notice and an explanation.
Account termination. Permanent closure of your account, where the breach is serious, repeated, or fraudulent. Termination does not entitle you to a refund of fees paid for the period during which the breach occurred, subject to your statutory consumer rights.
Certification consequences. Where you hold an FLA certification, the Code of Conduct procedure in Terms of Service §11 may also apply.
Legal action. In cases of copyright infringement, account fraud, security intrusion, or harassment, we may also pursue civil remedies and refer the matter to law enforcement.

We will follow the procedural fairness expectations set out in Terms of Service §11 (notice, opportunity to respond, internal appeal) for any action that affects your certification status. For actions that affect your access alone, we will give you written notice and a reason where doing so is consistent with the safety of other users.

9. Changes to this policy

We may update this AUP from time to time to reflect changes in the platform, new forms of misuse we have seen, or changes in the law. We will update the "Last updated" date at the top of this page.

The current version of this policy is always published at foreverlinkedacademy.com/acceptable-use.

10. Contact

Oskr Pty Ltd trading as Forever Linked Permanent Jewellery (ABN 77 667 176 516) General: support@foreverlinkedacademy.com Security: security@foreverlinkedacademy.com Postal: Level 1/11 Halifax Street, Adelaide SA 5000, Australia

Document control

Drafted: 16 May 2026
Status: First draft for review by Australian commercial counsel
Items requiring confirmation before publication: alignment with §12 of the Terms of Service and with the Code of Conduct procedural-fairness expectations

Forever Linked Academy

Acceptable Use Policy

Forever Linked Academy — Acceptable Use Policy

About this draft. This Acceptable Use Policy ("AUP") supplements §12 of the Terms of Service. The Terms of Service govern in the event of any inconsistency. This document exists to set out, in concrete terms, what each FLA member can and cannot do with the platform, so that we can take enforcement action quickly and predictably when the line is crossed.

1. Who this policy is from and who it applies to

This AUP is given by Oskr Pty Ltd (ABN 77 667 176 516), trading as Forever Linked Permanent Jewellery, in respect of the Forever Linked Academy ("FLA") platform.

It applies in addition to:

the Terms of Service, especially §12 (Acceptable use), §4 (Your account), and §13 (Intellectual property)
the Privacy Policy
the FLA Code of Conduct (for certified artists, at foreverlinkedacademy.com/code-of-conduct)

2. Your account is yours, and only yours

Your FLA subscription gives you, personally, a licence to access FLA content for your own study and use. It is not transferable and it is not shareable.

You agree:

not to share your password, magic link, or session cookie with any other person
not to give any other person access to your account, including by displaying your screen during a paid event, course, or training session
not to log in to FLA from a shared kiosk or training device on behalf of another person
not to register more than one personal account, except where we have expressly enabled multiple accounts for a business
to enable multi-factor authentication where your tier requires it (Practitioner, Master, and all reviewer accounts)
to notify us at security@foreverlinkedacademy.com immediately if you suspect your account has been accessed without your authorisation

3. Course content is for your own learning

You agree not to:

download, copy, screen-record, photograph, or otherwise reproduce FLA course content beyond the personal-study tools we provide in the platform
share, post, upload, mirror, or distribute FLA content — in whole or in part — to any other person, platform, social media account, file-sharing service, AI training corpus, or course library
sell, sublicense, rent, lease, or otherwise commercialise FLA content
create derivative works (for example, your own "Master class in permanent jewellery" course) using FLA content
reuse FLA assessment prompts, rubrics, or quiz questions for any purpose other than your own assessment with FLA
remove or alter any copyright notice, watermark, or other proprietary marking

A licence to display the digital badge that comes with your certification is set out in Terms of Service §6.4 and is separate from the limits above.

4. No automated access, scraping, or platform interference

You agree not to:

use any automated system, bot, crawler, scraper, or AI agent to access FLA, except for legitimate web crawlers operating within the terms of robots.txt and within ordinary rate limits
bulk-export, mirror, or systematically index any part of the FLA platform — including the training library, the AI assistant chat history, the community, the events calendar, the content library, or the public verification register
circumvent or attempt to circumvent any rate limit, paywall, gating logic, video heartbeat, quiz cooldown, or assessment integrity control
reverse engineer, decompile, disassemble, or attempt to extract the source code of the platform, except to the extent that mandatory law (for example, the Copyright Act 1968 (Cth) decompilation defence) allows you to do so for interoperability purposes after notice to us
introduce malware, viruses, ransomware, or any code designed to interfere with the platform or with other users
attempt to gain unauthorised access to any FLA account, system, server, network, or data
perform any security testing, vulnerability scanning, or denial-of-service activity against FLA without our prior written authorisation. Responsible-disclosure reports are welcome at security@foreverlinkedacademy.com

5. Conduct in the community, AI assistant, and direct messages

FLA includes community features — discussions, comments, reactions, direct messages, event RSVPs, and challenge submissions — and an AI assistant.

You agree not to:

post or send content that is unlawful, defamatory, harassing, abusive, discriminatory, hateful, threatening, or invasive of another person's privacy
post or send sexually explicit material, content harmful to minors, or content depicting graphic violence
impersonate any other person — including any FLA-certified artist, FLA reviewer, FLA staff member, or any third-party brand, supplier, or regulator
use FLA to send unsolicited commercial messages, recruit users away from FLA to a competing platform, or harvest other users' contact details
post content you do not have the right to post (for example, copyrighted material owned by someone else)
use the AI assistant to generate content that would breach this AUP if you posted it yourself
post content designed to manipulate certification reviewers (for example, to influence an assessment outcome before it is finalised)

We may remove any content that breaches this AUP and we may suspend any account that posts repeatedly or seriously breaches it.

6. Honest representation of the credential

If you hold an FLA certification or display an FLA badge, you agree to represent it honestly. In particular, you agree not to:

represent yourself as holding a higher certification tier than the one you currently hold
continue to display a certification badge or claim after your certification has lapsed, been suspended, or been revoked
represent FLA certification as a government qualification, an Australian Qualifications Framework (AQF) qualification, or as conferring legal authority that it does not confer

Honest credential representation is also a matter for the Code of Conduct procedure described in Terms of Service §11.

7. Reporting a breach

For suspected security vulnerabilities, please report responsibly to security@foreverlinkedacademy.com. Do not test the vulnerability against other users' accounts or data.

For Code of Conduct concerns about a certified artist's professional conduct, use the dedicated procedure described at foreverlinkedacademy.com/code-of-conduct.

8. How we enforce this policy

When we believe this AUP has been breached, we may take any of the following actions — proportionate to the seriousness and frequency of the breach:

Warning. A written notice that an action breaches the AUP, with a request to stop.
Content removal. Removal of specific content from the community or other surfaces.
Feature restriction. Temporary loss of access to specific features (for example, posting in the community, using the AI assistant, or the public register listing).
Account suspension. Temporary loss of access to your account, with notice and an explanation.
Account termination. Permanent closure of your account, where the breach is serious, repeated, or fraudulent. Termination does not entitle you to a refund of fees paid for the period during which the breach occurred, subject to your statutory consumer rights.
Certification consequences. Where you hold an FLA certification, the Code of Conduct procedure in Terms of Service §11 may also apply.
Legal action. In cases of copyright infringement, account fraud, security intrusion, or harassment, we may also pursue civil remedies and refer the matter to law enforcement.

9. Changes to this policy

We may update this AUP from time to time to reflect changes in the platform, new forms of misuse we have seen, or changes in the law. We will update the "Last updated" date at the top of this page.

The current version of this policy is always published at foreverlinkedacademy.com/acceptable-use.

10. Contact

Document control

Drafted: 16 May 2026
Status: First draft for review by Australian commercial counsel
Items requiring confirmation before publication: alignment with §12 of the Terms of Service and with the Code of Conduct procedural-fairness expectations